Troubleshooting

How to clear your browser cache:

Internet Explorer 7

  1. Once your browser is open, click the Tools menu and select Internet Options.
  2. Make sure the General tab is selected.
  3. Under "Browsing History" click "Delete"
  4. In the new window, click Delete Files in the Temporary Internet Files section

Internet Explorer 6

  1. Once your browser is open, click the Tools menu and select Internet Options.
  2. Make sure the General tab is selected.
  3. Click Delete Files in the Temporary Internet Files section and click OK.

Firefox 1.5 / 2.0 / 3.0

  1. Once your browser is open, click the Tools menu and select Clear Private Data
  2. Remove checks from everything except cache. Leave cache checked.
  3. Click Clear Private Data Now

Safari

  1. Once your browser is open, click the Safari menu and select Empty Cache
  2. Confirm the action by clicking Empty in the pop-up window