The City is making upgrades to the internet network throughout Ashland during August and September 2026, and customers in different areas may experience temporary internet outages as this work is completed. We appreciate your patience as these important upgrades are made to improve and enhance our local network. Please call 541-488-9207 x1 with any questions or concerns.
Outlook 2010
Important!!
These settings only apply to email addresses hosted by Ashland Home Net. If you use a web-based mail service (Yahoo, Gmail, Hotmail, etc.) you will need to obtain the proper settings from them.
Step 1
- In Outlook, click File
- Click Info on the left side of the screen
- Click Account Settings
- Then once under the drop down menu click Account Settings again
Step 2
- Click New...
Step 3
- Check the "Manually configure server settings"
- Click Next
Step 4
- Select "Internet E-mail"
- Click Next
Step 5
- Enter your name and email address in the upper left boxes.
- The user name is your email address.
- The password is the password you gave us when we created the account.
Note * If you can't remember your password give us a call or email us and we will help you reset the password.
- Do NOT check the box that says "Log on using Secure Password Authentication(SPA)".
- Fill in the information for your incoming server.
The server is going to be your last part of your email address (called the domain) but instead of you email@domain.net or .com it will be mail.domain.net or .com See the list below for some examples
Note* For @opendoor.com, and custom domains previously hosted by Open Door Networks, the incoming server is mailx.opendoor.com.
| Email Address ends with | Your incoming Server |
|---|---|
| email@97520.net | mail.97520.net |
| email@ashland97520.com | mail.ashland97520.com |
| email@ashlandcreek.net | mail.ashlandcreek.net |
| email@ashlandhome.net | mail.ashlandhome.net |
| email@ashlandnet.net | mail.ashlandnet.net |
| email@ashlandoregon.org | mail.ashlandoregon.org |
| email@lithiawater.com | mail.lithiawater.com |
| email@mtashland.net | mail.mtashland.net |
| email@mind.net | mail.mind.net |
- Fill in the information for your outgoing server address.
The server is going to be your last part of your email address (called the domain) but instead of you email@domain.net or .com it will be mail.domain.net or .com See the list above for some examples
Note* For @opendoor.com, and custom domains previously hosted by Open Door Networks, the outgoing server is mailx.opendoor.com. - Click More Settings.
Step 6
- Click Outgoing Server.
- Check the box that says "My outgoing server (SMTP) requires authentication".
- Click OK.
Step 7
- After you hit ok you will be at the screen from step 5 just click next
- and then Finish.
